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Secure Shopping

OPAYO

When you shop with us, our server encrypts all of your personal information including name, address and credit card information. We use Opayo which is an industry leader in secure internet transactions. Opayo is used by thousands of other UK businesses for transaction security.

All transaction information passed between our website and the Opayo Payment System is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and all messages from Opayo are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to Opayo can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Once on the Opayo system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign’s Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

Opayo has multiple private links into the banking network that are completely separate from the internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

No Individuals within our company or Opayo are able to decrypt transaction information or cardholder data. Their systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your card information is secure even from their and our own employees because the systems never display the full card numbers, even on administration screens.

PAYPAL

We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keeps your information safe. We will never actually see your bank or credit card details. They are passed in a highly secure way directly to PayPal for processing. Industry leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.com.

SUMUP

We use SumUp to take card payments in our showroom. SumUp card readers are the most secure methods of card payment and have received full certification from a range of regulatory bodies. SumUp is authorised as a Payment Institution by the Financial Conduct Authority (licence number 900700) and is EMV (Europay, Mastercard and Visa) and PCI-DSS certified.

SumUp is responsible for the security of cardholder data which is processed, transmitted and stored within their systems. To this end, SumUp is certified as compliant under the Payment Card Industry Data Standard (PCI-DSS). SumUp applies best industry practice to safeguard this sensitive data to ensure that it operates in line with these requirements and, to this end, SumUp undergoes annual audits to ensure that they continue to meet this high standard.

SumUp is required to maintain all Transactional Data for AML purposes for a minimum of 5 years after the relationship with you, the customer, ends. SumUp maintains the Cardholders information, in some instances name, email or telephone number which is used for receipt issuing purposes, in line with this legal requirement.

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